White-label infrastructure for agencies

You sold the project. Now somebody has to do the part nobody quoted for.

Move the DNS. Get email actually delivering. Harden the server. Run the cutover outside business hours. Take over infrastructure from a developer who left no documentation and won’t answer email.

Your designer can’t. Your developer doesn’t want to. Your junior will — and it becomes four billable hours and one outage.

That’s my job. Not yours.

You’ve heard these sentences before.

• “The site went down when we moved it.”
• “Their emails keep landing in spam.”
• “Nobody knows who actually owns the domain.”
• “The old developer vanished and took the passwords.”
• “It’s slow and nobody knows why.”
• “The certificate expired. Again.”
• “We inherited this server and we’re scared to touch it.”
• “WordPress got hacked, and it came back after the cleanup.”
• “We can’t update WordPress, it would break the site.”

If one of those is on your desk right now, that’s the whole reason this page exists. You don’t need to know the technical name for it — describe it in your own words and I’ll tell you what it costs.

What I do

• Fix

  DNS, SSL certificates, email delivery, Linux troubleshooting.

• Move

  Hosting, servers, domains, mailboxes, cloud. Cutovers with a rollback plan.

• Optimize

  MariaDB/MySQL, PHP, NGINX, Apache, Postfix, Linux. Bottleneck analysis.

• Secure

  Linux hardening, firewalls, VPN, access control.

• Maintain

  Updates, monitoring, small changes, expiry and backup watch.

Be the agency that never worries about infrastructure again.

Nobody needs a full-time infrastructure person. You need someone who already knows your estate, for a few hours a month. That isn’t a job you can hire for.

Once credentials are in the vault and there’s a channel open, sending me something costs you one line of typing. That’s the whole point.

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What’s covered. One agency and its client estate. Larger estates are quoted. The plan is priced on the estate, not per client, so a request about any site in it is included.

Coverage window. Reply times are counted in your working hours, not mine — the window is named in your contract, and the clock only runs inside it. Default is Mon–Fri 08:00–19:00 Prague. On Manage I can name a window aligned to your morning instead: Mon–Fri 13:00–21:00 Prague, which is 07:00–15:00 New York. No annual lock-in. One month’s notice, either direction.

Prices are published and fixed, with no hourly billing

If the job runs long, that’s my problem. You will not pay more. Most agencies start with one job to see how I work.

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Delivery is the date by which it’s done, counted from when I have access — not how long the work takes. Most jobs finish sooner; the date is what I commit to.

On migrations I plan for zero downtime and say so in writing: HTTP traffic moves behind a managed TTL, and where mailboxes or a live database are involved I tell you in advance exactly what the unavoidable window is, before you agree to the date. The performance audit above is the fixed-price half; implementation is quoted from its findings — anyone offering “we’ll make it fast” for one price is guessing. If you commission the implementation within 60 days, the audit fee comes off it — the audit is the discovery, and you shouldn’t pay for that twice. Access recovery includes 6 hours of chasing, third-party fees at cost; if I can’t recover it, half comes back. Prices are indicative; the binding price, scope and date are confirmed in writing before work starts. Business clients only.

Sometimes you need the thinking, not the hands.

Twenty-five years of architecture, infrastructure and performance work — in blocks when you need a second opinion, or as a written review you can hand to your client.

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Business analysis — turning what the client actually wants into something a developer can build — is covered by the blocks, or delivered as the fixed-price specification above. Implementation is quoted separately: your team builds it, or I do. Anything outside the five areas: tell me what it is and you’ll get a scoped fixed price, not an hourly estimate.

When I am available

Reachable

Mon–Fri, 08:00–19:00 Prague — that’s 02:00–13:00 New York

Hands-on work & cutovers

08:00–12:00 Prague = 02:00–06:00 New York = 07:00–11:00 London

Which means

your risky overnight cutover happens in my normal working morning — awake, unhurried, coffee in hand

Something on fire

same-day start where the calendar allows · rush surcharge +50%

Prague is CET in winter, CEST in summer. New York and London shift with me, so these pairings hold year-round except for the two or three weeks each spring and autumn when Europe and the US change clocks on different dates — then New York is one hour later than shown. Every cutover date is confirmed in writing with both local times spelled out, so this is never left to arithmetic.

What I don’t offer, so you’re never disappointed:

• A 24/7 on-call rotation — I’m one person, and pretending otherwise would be a lie
• Open-ended time-and-materials billing
• Commitments I can’t put in a calendar

“And if you disappear?”

Fair question. I’m one person, and you’d be handing me the infrastructure your client depends on. So the arrangement is built so that you are never dependent on me being reachable:

• The credentials are yours, in your vault. I work with access you grant and can revoke at any time. Nothing is registered in my name — if I vanish tomorrow, you are not locked out of anything.
• Every job ends with a handover document written for whoever comes next, not for me. What changed, what it depends on, what to watch, what to do when it breaks. Another competent person can pick it up without ever speaking to me.
• No lock-in. One month’s notice, either direction. Nothing to unpick.
• Twenty-four years running the same kind of business — a hosting, domain and network company. I did not start this last year.

You’re not buying someone you can’t replace. You’re buying someone who documents the work as though you could.

“Can’t AI do all of this now?”

Mostly, yes. I use it on everything — that’s part of why these prices are fixed, and lower than they would have been five years ago. But:

• It gives you the steps. It doesn’t know which of three plausible answers applies to this server.
• It won’t tell you the nameservers are locked at a registrar whose support answers in four days.
• It doesn’t feel the difference between running that command on Tuesday morning and Friday at 17:00.
• It can’t verify the result on infrastructure it can’t see, and it doesn’t know what “normal” looked like before you started.
• And when the client’s email stops at 2am, it can’t be the person who is responsible for it.

You’re not paying me to know the commands. You’re paying me to decide, to verify before applying, and to be accountable afterwards.

What I commit to

• 25+ years — Linux, networking, infrastructure, architecture, performance.
• No juniors on your infrastructure. Ever.
• Your client stays your client. I work under your brand and never contact them without your say-so. Mutual no-poach, in writing.
• The handover document goes out under your name, not mine. Forward it to your client as your own work.
• Czech, English, Spanish. I can join the client call — or stay completely invisible.
• Your procurement questions already have answers. Signable MSA and NDA, and a completed security questionnaire — ask and you’ll have them the same day.
• Spanish-speaking clients are not a problem. Twenty years working across LatAm and the Caribbean — Dominican Republic, Panama, Guatemala, El Salvador, Honduras. I can run the technical call in Spanish.
• Voice, if you ever need it. Multi-tenant PBX, call centres, IVR, SIP and WhatsApp Business — FreeSWITCH and Asterisk, built across four countries. Quoted separately; just ask.

How it works, without meetings

1. You describe the problem

   Email, WhatsApp or your Slack. Two sentences is usually enough.

2. Fixed price and a date, next morning at the latest

   Off the price list where it fits, quoted where it doesn’t.

3. I do it

   Under your brand. You hear when it starts and when it’s done — nothing in between unless it needs your decision.

4. You get a handover document

   What changed, what it depends on, what to watch, what to do if it breaks.

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